About Us
Our Company
Mayflower Essentials UK is a small, family run business located in Devon, UK. We currently run a B&B in the South West of the UK, but like any other hospitality businesses worldwide, we have also been affected by the current pandemic which led us to creating Mayflower Essentials UK.
We searched for quality products, then tested them extensively before settling on our current range. We started really small by sourcing high quality essentials that were both durable and well-made and initially put up face masks for sale on social media platforms, and these quickly sold out. Since then we have grown our product range to include skincare products, home accessories, personalised gift ideas, Christmas gift ideas, and the Goli apple cider vinegar gummies.
As a small, family owned business we offer a friendly, fast and personal service. We have only been able to grow by committing ourselves to competitive prices, quick delivery and durable products. So if you’re looking for Christmas decorations, novelty gifts, some locally sourced products, snoods and face masks, make sure you shop with us at Mayflower Essentials UK!
Frequently Asked Questions
What products can I personalise?
The products that can be personalised are make-up bags, reusable shopping tote bags, light up wine bottles, and glitter gin glasses. You can put how you’d like them personalised by filling in the comments section or by contacting us.
Do I need a reason to return a product?
We offer no quibble returns providing all is good and well with your returned products. We’re confident that you’ll love your purchase, but if you need to return an item you can do so by simply contacting us within 15 days of receiving your order. We would recommend that you return your items via registered post and we’ll be happy to refund your money, but there are some restrictions. Unfortunately you can’t return pierced jewellery, personalised/bespoke items, items that are sealed for hygiene reason, anything with the seal broken or any separate items that have been mixed after delivery.
When will I get my refund?
Usually within 2-3 weeks of returning your order. After we receive and process your return, it may take 5-7 business days for your refund to display on your payment card statement.
When are products posted?
All non-personalised products ordered before 12.00 noon will be dispatched on the same day. Products ordered after this time will be dispatched the next day.
How long do we have to expect for our orders?
All items purchased with us are sent to you via Royal Mail postage. For standard home delivery, it will be delivered within 3-7 days. For guaranteed next day delivery, please order before 12 noon so we can arrange special delivery. For international deliveries, it will vary depending on the recipient’s country.
How do I order personalised items?
There will be a comment box section below the product of your choice, you can then put in what you’d like to be written in your item, we will contact you to provide a preview of the product made and when happy, we will dispatch them straight away.
What is advised before using the skin care?
We advise that if you are currently using a different brand of skincare to give your skin a break for at least a week before starting the new one to avoid skin breakage/irritation. All our skin care products are made from natural organic ingredients and FDA approved.
Are the masks medical masks?
No, they are face coverings and the UK government claims that they can help reduce the spread of the disease from someone who is suffering from Covid who are showing no symptoms. That is why it is advised to wear face coverings on public transport and public places.
Will a face mask provide protection from COVID-19?
It is important to note that wearing a face covering does not provide protection against COVID-19 but may help reduce the risk of transmission to others in some circumstances if you are carrying or showing symptoms of COVID-19.
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